Product Docs Help

Error codes

Code

Message

1001

Credit denied for Personal/Organisationnumber.

2203

Email is invalid. Please check and try again.

2204

Please check and try again.

2207

Rejected test person number.

2401

Firstname does not match

2402

Lastname does not match

2403

Street does not match

2404

Zip does not match.

2405

City does not match.

2406

Country does not match

2501

Phone number is mandatory

2551

Pricelist variable is not enabled in API request

2552

Pricelist variable is invalid

2553

The date format is wrong.

2554

The due date have expired for payment!

4100

Recurring number is not found

4102

We were not able to debit the card. Please try again later or contact billmate support.

4103

Debiting the recurring payment is failed

5000

Invalid method

5001

Factoring is not activated for this account. Payment could not be made.

5002

Handling is not activated for this account. Payment could not be made.

5003

Partpay is not activated for this account. Payment could not be made.

5004

Card is not activated for this account. Payment could not be made.

5005

Bank is not activated for this account. Payment could not be made.

5006

Cash is not activated for this account. Payment could not be made.

5007

Amount is over max limit

5008

Amount is under min limit

5014

QuickPayment for Card is not activated for this account. Payment could not be made.

5050

Invalid QuickPayment is provided

5051

Something went wrong with QuickPayment, please try again later.

5101

Plugin does not support BankID verification required by account.

5102

Plugin does not support BankID verification required by credit check.

5103

BankID verification required by quick payment.

5198

Payment number is invalid

5199

Invoice that with the id provided does already exist

5200

Payment number is mandatory

5201

Invoice does not exist

5202

Invalid status of payment

5203

Order id is mandatory

5204

Cannot credit more than balance due

5205

Cannot credit a created invoice or part payment invoice.

5206

Could not activate Factoring invoice. Person number was denied in credit check.

5207

Method is unknown.

5208

Unable to activate a non created invoice.

5209

Unable to cancel a sent invoice.

5210

Cannot activate a cancelled invoice.

5211

Cannot credit a cancelled invoice.

5212

Cannot credit a credit invoice.

5213

Amount too high. Cannot credit more than the value of balance due.

5214

Amount too high. Cannot credit more than the value of the original payment.

5215

The payment was not updated. Can not update to a value that exceeds the original value.

5216

You can not update a bank payment.

5217

Required meta information is missing

5218

Payment was not credited. You cannot credit a paid invoice.

5219

Error has returned while crediting:

5220

Can not cancel an already cancelled payment.

5221

Can not activate a payment that is related with a test person in live mode

5222

Your account needs to be activated by Billmate. Please contact us!

5223

Cannot activate a credit invoice.

5224

Swedbankpay key is not found

5250

An error occurred when splitting the invoice. You can not have a negative value in delivered.

5251

An error occurred when splitting the invoice. You need to specify a value on atleast one item.

5252

An error occurred when splitting the invoice. Amount too high for atleast one article.

5253

An error occurred when splitting the invoice. You can not make a full invoice split.

5260

An error occurred when activating the card payment

5261

An error occurred when cancelling the card payment

5290

Credit failed: Could not refund payment. Please try again later.

5291

Credit failed: Could not refund payment. Please try again later.

5292

Credit failed: Could not refund payment. Please try again later.

5297

Refunding can not be made. Please contact Billmate support.

5298

Batch could not be created. Please contact Billmate support.

5301

No payment plans found.

5302

Currency, Country and Language are mandatory.

6009

Order id can not be empty

6010

Hash does not exist

6011

Invoice does not exist.

6012

Currency has to be SEK.

6021

Cancel URL was empty

6022

Payment is already paid

6023

Currency is not supported

6024

Accept URL was invalid

6025

Callback URL was invalid

6026

Cancel URL was invalid

6027

Accept URL was empty

6028

Store terms URL was invalid

6029

Store Privacy Policy URL is invalid

6030

Something went wrong: Invalid key

6031

BankID: Key can not be found

6032

Swish: Hash is invalid

6033

Swish: EID is invalid

6034

Swish: External error

6035

Billing address.

6036

Method 512 is not enabled on your account

6501

Authentication failed

6502

Unknown state from card provider

6503

The merchant is not found with the given payment id

6504

Payment data is not found

6661

Invalid token

6662

Invalid hash

6663

Invalid company signer pno

6664

Auth person does not match the pno of invoice

6665

Bankid session could not be generated

6666

Missing token

7010

Name can not be empty.

7015

New password is empty

7020

Customer No/Number can not be empty.

7022

Status not correct

7030

Method does not exist.

7031

Country does not exist. Please verify that the country code is of correct ISO standard.

7032

Country is mandatory.

7033

Paymentplanid is required.

8010

Personal/Organisation number can not be found in the system.

8011

Organisation number can not be found in the system.

8012

Personal number can not be found in the system.

8701

The subscription number you provided does not exist.

8702

The subscription you were looking for could not be found.

8705

You can not use this function in test mode. Please check your settings and make sure that it is set to live mode.

8706

Invalid invoicinginterval.

8800

The payment was already paused

8801

The payment was not paused

8900

Swedbankpay error.

9001

The method that you are calling does not exist.

9002

The method that you are calling is not defined in REST API.

9003

The function name is required. Make sure that you provide valid Content-Type and Content-Length in the header.

9004

Some mandatory parameters are missing.

9005

Please make sure that your request is valid.

9008

Internal server error. Please try again!

9009

Request is invalid

9010

ID and MAC are required.

9011

Invalid credentials.

9012

The provided account does not have an valid invoice module.

9013

Authentication is failed. Please double check the key and the EID you are sending are correct

9014

Personal/Organisation number is required.

9015

Personal/Organisation number is shorter than expected.

9016

Personal/Organisation number is not valid.

9020

Redirection request is invalid

9102

Amount does not match with calculated total

9103

Currency, language, country and order id are mandatory.

9104

Email is mandatory.

9105

Article without tax is mandatory.

9106

Total without tax, total with tax and total tax are mandatory.

9107

Total Payment with Tax is not equal to Total Payment Excluding Tax + Total Tax + Rounding.

9108

Paymentplanid is required

9109

Missing articles

9110

Invalid paymentplanid.

9111

You need to provide integer values for these fields: withtax, withouttax, tax.

9112

Article tax rate is mandatory.

9113

Rounding can not be bigger than 50 ore.

9114

Cart summary does not match article summary

9120

NULL

9121

Auto cancel parameter should be given as numeric char.

9200

Email is invalid

9201

Name is invalid

9510

Client side: CURL error

9997

Missing payment plan

9998

Missing KALP data

9999

Failed to save KALP

11111

Duplicated invoice does not exist

11112

Payment method does not match

20100

Invalid method

20101

Factoring is disabled for this account

20102

Service is disabled for this account

20103

Company/name, street, zip and city are mandatory

20104

Invoice and Partpayment is not available.

20616

The credentials that was sent from the merchant is invalid. Please contact the merchant to solve this issue.

50000

Checkout: Service is not enabled for you account

50010

Checkout: You need to provide a zip code

50011

Checkout: The zipcode that you have provided does not match with the pno

50012

Checkout: The checkout can not be found

50013

UpdateCheckout: The checkout can not be found

50014

Checkout: You need to provide the store terms.

50015

Checkout: Hash was empty

50016

Checkout: Currency is invalid

50017

Checkout: Country is invalid

50018

Checkout: Language is invalid

60101

Mailmate: Something went wrong

61101

Fee ID is invalid

61102

Fee that is given is expired

61103

Fee that is given has a different country from the country in the request

61104

Fee that is given has a different currency from the currency in the request

61105

Total amount is out of range that is specified in the fee in the request

61106

Unable to credit the fee only when partcredit = false.

61107

Missing feeid in PaymentData(partcredit=true)

61108

Feeid does not match feeid on original transaction

61109

Crediting fee not possible another time.

61110

Original invoice does not have fee but credit has one.

61111

Not allowed.

61112

Not possible to extend a payment that is not activated!

61113

Topay is not within extendable amount limit!

61114

Duedate is over or equal to the extendable date!

61115

Invoice cannot extend when invoice currency does not match extend fee currency

61116

Credit action is declared but not defined

61117

Can not activate a cancelled credit invoice

61118

Unable to activate a non created credit invoice.

70000

Incorrect mm3customersid

70001

Incorrect email

70002

Email already in use

70003

Password is empty

70004

Username already exists

70010

User ID is not defined

70011

You do not have permission to change the password

70012

Not correct user

70013

Old password is incorrect

70014

New passwords does not match.

70015

New password is empty.

500000

You are not allowed to fetch credentials

500001

Missing merchant id

500002

Merchant id not found

500003

Missing password

500004

Token has expired

500005

Username or password is incorrect

500006

Missing username and pno

500007

Missing hash

500008

Hash not found

Last modified: 13 September 2024